What are your payment methods?

Our payment methods are BDO Online Transfer, BPI Online Transfer, GCash Transfer.


We currently do not offer COD payments to lessen physical contact due to COVID.




What are your fulfillment options?

Our fulfillment options are Grab pick up, Lalamove pick up, personal pick up, delivery within Ayala Alabang Village, Muntinlupa City.




Where can I pick up my cookies?

Pick up is in Ayala Alabang Village, Muntinlupa City.




I live outside Metro Manila. Can I still place an order?

Orders not picked up personally or delivered within Ayala Alabang can only be fulfilled if destination can be reached by a Grab/Lalamove driver.




When will I know if my order has been confirmed?

The Pink Bakery Team will confirm your order within 24 hours or the night before your order date by the latest. Payment details will be included in your order confirmation. If you have any concerns regarding your order, you may message us through our Instagram DM: @pinkbakerybyange.




Do you offer free shipping?

The only free fulfillment methods are personal pick up and delivery within Ayala Alabang Village, Muntinlupa City. Orders picked up via Grab/Lalamove will need bookings CREATED and SETTLED (fee) on the customer's side.



Do you accept same-day orders?

We do not accept same-day orders. Orders must be placed by 9:00 pm, the night before your preferred order date.



How should I store my cookies?

Cookies and cookie pizzas can be stored in their box at room temperature. However, we recommend that you transfer them to an air-tight container if you want to maintain its quality for a longer time.



How long do cookie pizzas last?

Cookies and cookie pizzas are best consumed within 4 days. We recommend transferring them to an airtight container to prolong the shelf life if you don't plan to consume it within 4 days.



How long does the frozen cookie dough last?

Frozen cookie dough will be good for 6 months. Make sure to keep frozen once you've scooped out what you intend to bake!



I want to bring my cookies with me on a flight. Is that possible?

For those who want to bring their cookies with them on a trip, we can offer vacuum-packed cookies for an added fee to prolong the shelf life and maintain the quality of the cookie for your trip.



I placed an order on the website but I want to change my order. Can I do that? 

You can make changes to your order after the Pink Bakery Team reaches out to you through your preferred mode of contact.




I think I left the wrong contact information on my order. Help!

You may contact us through Instagram DM: @pinkbakerybyange and let us know your name and order number and we'll pull out your order.



I want to order something custom not found on your current menu. Is that possible?

We'd love to accommodate your custom request! Let us known what you're thinking and we'll see how we can help you. Please send us any custom order inquiries through:

Instagram DM: @pinkbakerybyange

E-mail: pinkbakerybyange@gmail.com